I would like to receive inventory updates via e-mail.
|
 |
|
|
| BigBrothers Inc.
communication |
We strive for the best level of communication between our organization
and our clients. We return all emails as quickly as possible (7
days a week) and are available by phone (6 days a week). We
recommend emailing for fastest response.
Have you ever wondered: "What should I really expect when buying a
previously owned vehicle?" That question is probably one of the
most frequently thought of things that come to mind when someone
decides to purchase a pre-owned vehicle.
We would like to dispel some assumptions and define more clearly what you
should expect when buying a pre-owned vehicle. People buy used
vehicles because of the tremendous savings over what new
vehicles cost. A vehicle that is several years old can often
cost half what a new one does! Also, buying a pre-owned car
allows one to avoid the depreciation SLIDE of buying a new car
often with "new car" warranty still remaining. Warranties can
always be purchased second hand if the original warranty has
already expired. Pre-owned vehicles are not the same as brand
new ones in every measure. Even brand new cars can receive a
small mark, ding or scrape during the first few days of
ownership. Tiny surface scratches can appear from small pebbles,
stones, gravel, bugs or foreign objects on even the smallest
roadways which can mark finishes and windshields. A vehicle that
has a certain number of years or miles on it should be expected
to have "reasonable wear and tear" on components, mechanical
parts, paint, upholstery and trim. If a vehicle has over
5,000-6,000 miles, you should expect a few small stone chips on
paint, bumpers or glass. If it has 50,000 or more miles, you
should expect a fair amount of "peppering" from sand and gravel
resulting from highway travel. If we are presenting a current
year model vehicle with only 2,000 or 3,000 miles, you should
expect a vehicle in like new condition, free of any marks, dings
or scratches. And likely still having that "new car smell" we
all know so well.
Reasonable Wear and Tear Reasonable wear should include suspension and
mechanical items such as brakes, tires, axles, shocks and seals
and gaskets as well. A vehicle that is nearly new or still under
manufacturers warranty should be expected to be free of any
defects or leaks. If a vehicle is 4 or 5 years old, out of
warranty or has around 30,000 miles, one should expect seepage
at hoses, seals, gearboxes and gaskets. Seeps are considered a
normal part of aging and reasonable wear. Seeps are not the same
as leaks.
A leak is where fluid is running down and hitting the floor. Beyond that,
your expectations should decrease according to age and mileage.
Pre-buy inspections are always welcome by reputable service
centers. We are happy to make recommendations of local,
independent area shops [not affiliated with us in any way] to
allow you to have the confidence you need when purchasing a used
vehicle.
Please keep in mind that an Authorized [Factory Franchised] Dealership
will inspect and make the most detailed inspections, but will
also be extremely critical and often detail every single thing
that it would take to make a vehicle "brand new" again
(generally in an effort to run up maintenance and repair costs
beyond any reasonable expectation). Their job is to sell service
- not always taking into account reasonable wear and age for a
given vehicle. The costs that they detail will also often be 2x
to 4x what the repairs or maintenance would cost if performed by
an excellent outside service facility. We work very hard to
present the cleanest, freshest and most presentable pre-owned
vehicles sold anywhere. Most of our offerings are equal to first
line vehicles sold in reputable franchised dealerships across
the country. In fact, many of these dealers buy our inventory
only to turn around and sell it at much higher prices on their
lots. It is important when buying a used vehicle to understand
that it is not brand new, but that it has been driven a certain
number of miles. Our vehicles will be presented with good tires
unless stated otherwise.
Please be reasonable in your expectations. We sell over 20 pre-owned
vehicles monthly to happy people - many of whom will call or
write us back with their satisfaction: "exceeded expectations",
"better than described", etc. We want to sell you one of our
quality vehicles with a clear understanding of what to expect
for what you are paying for. We do not sell brand new vehicles,
but indisputably we sell some of the very finest pre-owned
vehicles anywhere!
Please do not hesitate to call us at 440-564-7959 if you have any
questions.
Best Regards,
Steve Ismailov,
President BIG BROTHERS INC. |
|
|
| |
|
